SamGor Spicy Club, is a loyalty program managed and operated by Vennic Limited and is governed by the terms and conditions set out herein ("Terms and Conditions") which Vennic Limited may revise from time to time.

2. DEFINITIONS

2.1. Accumulated Spending	means the total Net Spending Amount of a Member within a given period, which is qualified for accumulation under these Terms and Conditions.
2.2. Benefit(s)	means any services, benefits, privileges, promotions, offers, rewards or the like offered or to be offered to the Members by Vennic Limited or any third parties under SamGor Spicy Club from time to time.
2.3. Member	means a person who has successfully completed the registration process via the Mobile Application and maintained his/her status as a member of SamGor Spicy Club, subject to such terms and conditions as Vennic Limited may think fit; and the term "Membership" shall be construed accordingly.
2.4. Mobile Application	or "Mobile App" means the SamGor Spicy Club mobile application which is operated by Vennic Limited.
2.5. Net Spending Amount	means the net amount spent by a Member in Transaction(s) made at TamJai SamGor Mixian Stores after deduction of any applicable discounts and/or expenses (including but not limited to physical or electronic vouchers or Points) as may be designated by Vennic Limited from time to time.
2.6. Points	means the reward point(s) granted to all Members according to these Terms and Conditions.
2.7. SamGor Spicy Club	means the loyalty program operated and managed by Vennic Limited and governed by these Terms and Conditions.
2.8. TamJai SamGor Mixian Stores	means TamJai SamGor Mixian branches operated by Vennic Limited and located within Hong Kong only.
2.9. Transaction	means the eligible transaction specified in these Terms and Conditions.

3. ELIGIBILITY AND MEMBERSHIP -- SAMGOR SPICY CLUB

3.1. By submitting a Membership application through the Mobile App, the applicant represents and warrants that either (a) he/she is of legal age (i.e. age of 18 or above) and has the legal capacity to enter into a legally binding contract; OR (b) he/she is a minor (i.e. below the age of 18) and has obtained the consent of his/her parent or legal guardian to join SamGor Spicy Club. In any event, Vennic Limited shall have the absolute discretion to refuse registration of any person as a Member.

3.2. The applicant's name provided in the Membership application shall be the same as the name in his/her official identity document. Vennic Limited reserves the right to request proof of identity from the applicant. Each individual is only allowed to have one (1) Membership account at any given time.

3.3. Applicants shall provide genuine, accurate, complete, and current information for Membership application and account registration.

3.4. Each mobile number can only be registered by one (1) Member. Any duplicate registration of the same mobile number will not be accepted.

3.5. Vennic Limited has the sole and absolute discretion to approve or refuse any Membership application without giving any reason.

3.6. Membership and the Benefits are non-transferable and non-assignable and may only be used or enjoyed by that individual Member to whom the Membership and the Benefits are granted or issued.

3.7. Vennic Limited reserves the right to add, modify, or remove any part of the structure, benefits, contents and other features of SamGor Spicy Club, including but not limited to the structure and/or criteria for eligibility in respect of the Membership, the Accumulated Spending, the Points, the Benefit, these Terms and Conditions, joining or having arrangements with other programs, at any time without prior notice. Although Vennic Limited shall endeavour to use reasonable efforts to notify Members of material changes to SamGor Spicy Club and/or to these Terms and Conditions, it is the responsibility of Members to keep themselves up to date in respect of SamGor Spicy Club and these Terms and Conditions. Vennic Limited shall not be liable for any loss or damage resulting from such modification(s).

3.8. Each Member will be assigned a Membership account. Member must ensure that his/her Membership account details including but not limited to the password, Membership number, as well as any information related to his/her Membership are kept confidential in order to prevent unauthorized use of the Membership account. Member is fully responsible for any use of his/her Membership account by any persons, and Vennic Limited shall not be liable in the event of any unauthorized access to a Member's account. Member agrees to indemnify Vennic Limited for all claims, losses and damages whatsoever made by any third party arising from the actions of any person using the Member's Membership account.

3.9. Vennic Limited shall have the right to audit a Member's account at any time without prior notice to the Member to ensure compliance with these Terms and Conditions, and/or any other applicable rules, regulations or terms and conditions. During the course of an audit, a Member's account may be temporarily suspended and a Member may not be permitted to access his/her account nor perform any transactions.

3.10. Should there be any changes or updates on the information you provided, please update the same in the Mobile App yourself promptly (except for month and year of birth which cannot be changed once confirmed). Vennic Limited shall not be responsible for any consequences caused by the inaccuracy of any information provided.

4. VIP BENEFIT

4.1 If the Accumulated Spending of a Member has reached HKD600 within a rolling and consecutive (90) day period ("Specified Period"), he/she shall be entitled to obtain a "VIP Benefit". which is valid for a 180-day period the next day after such date where an Accumulated Spending of HKD600 ("VIP Benefit Period") is reached, unless terminated pursuant to these Terms and Conditions. Furthermore, if a Member has reached an Accumulated Spending of HKD600 during a VIP Benefit Period, he/she shall be entitled to an additional VIP Benefit Period (for 180 days) upon expiration of the original VIP Benefit Period.

4.2 During the 180-day VIP Benefit Period, a special discount of 20% off for all orders made after 5:30pm will be made available to eligible Members in the form of an electronic voucher ("VIP Voucher").

4.3 Eligible Members must manually apply the VIP Voucher upon placing an order with the Mobile App. The VIP Voucher cannot be used in conjunction with any other promotions, discounts, or cash vouchers of any denomination.

4.4 The decimal part (if any) of the total price after applying the VIP Voucher will be rounded down for HK$0.4 or below; or rounded up for HK$0.5 or above, to the nearest dollar.

5. EXCLUSIONS TO ELIGIBLE TRANSACTION

An eligible Transaction EXCLUDES the following:

a) Sums paid using physical or electronic gift vouchers / ecoupons, which shall be deducted from the value of the Transaction;

b) Charitable donations;

c) Transactions made through food delivery platforms or self-ordering services/kiosks provided by third-parties;

d) Any other transactions as specified by Vennic Limited from time to time (with or without prior notice).

6. POINT EARNING UNDER SAMGOR SPICY CLUB

6.1. All Members can earn Points and use Points.

6.2. For every HKD1 a Member spends in a valid Transaction at TamJai SamGor Mixian Stores, 1 Point will be earned by and for that Member.

6.3. Subject to the requirements under clauses 6, 7, and 8, Members can register Transactions and earn Points for orders that were not placed with the Mobile App by using the QR Code scanner feature in the Mobile App to scan printed receipts.

6.4. Members shall register any Transaction before 23:59 on the same day by scanning the QR code of the printed receipt using the QR Code scanner feature in the Mobile App.

6.5. Each receipt can only be registered for Points once; only the Points from the first successful registration will be accepted and accredited, and any subsequent registration(s) will be rejected.

6.6. Each Member's account shall receive Points for a maximum of (5) Transactions per day.

6.7. Unless otherwise specified, the maximum amount of Points awarded to each Member's account shall be 1,000 Points per day.

6.8. The processing time for Accumulated Spending / Points to be credited to Members' accounts may take up to (7) working days from the time of the Transaction or registration of such Transaction using the QR Code scanner feature in the Mobile App.

7. PROOF OF SPENDING

7.1. Vennic Limited will only accept original machine-printed receipts as proof (if proof is required) for registration of Accumulated Spending / Points by Members.

7.2. Payment must be made by the Member and Vennic Limited reserves the right to seek verification from the Member including but not limited to cross-checking the name shown in electronic payment records against the Member's account information and/or official identity document. For the avoidance of doubt, Members may not use sales receipts, electronic payment slips or other purchasing information/ document belonging to any other individuals for earning Accumulated Spending / Points.

7.3. Vennic Limited reserves the right to reject any receipts, invoices or payment slips that Vennic Limited suspects to be invalid, forged or not issued for genuine transactions. Vennic Limited has the right to determine and verify the validity and applicability of any receipts, invoices or payment slips. In the event of disputes, the decision of Vennic Limited shall be final and binding on the parties involved.

8. VALIDITY PERIOD OF POINTS EARNED UNDER SAMGOR SPICY CLUB

8.1. Points are subject to expiry date, which falls on 31 March and 30 September of every calendar year as follows:

Points earned from:	Points Expiry Date:
1 October to 31 March in a year (both days inclusive)	31 March in the next calendar year following the period mentioned in (a)
1 April to 30 September in a year (both days inclusive)	30 September in the next calendar year following the period mentioned in (b)

For example, if 100 Points and 300 Points are earned on 1 January 2025 and 31 July 2025, the expiry dates of the 100 Points and 300 Points will be 31 March 2026 and 30 September 2026, respectively. The expiry dates of the Points are shown in the Mobile App. Vennic Limited shall have the right to shorten or extend the expiry period of Points with or without notice to Members.

8.2. Unless otherwise specified, bonus Points are subject to the expiry dates stated in Clause 8.1 above. Please refer to the terms and conditions of each individual promotion for expiry dates of the bonus Points.

8.3. Vennic Limited reserves the right to cancel or deduct the Points of any Member if such Points were credited to the Member's account incorrectly, or not in accordance with, or in breach of, these Terms and Conditions, at any time, with or without notice to a Member.

8.4. The records of Vennic Limited as to the number of Points earned by a Member shall be final and conclusive.

9. REDEMPTION AND ENJOYMENT OF BENEFITS

9.1. Members may only claim Benefits at designated locations as may be specified by Vennic Limited from time to time and the decision of Vennic Limited regarding such Benefits shall be final. Members shall be subject to the terms and conditions as may be applicable to any Benefits from time to time.

9.2. All Benefits are offered subject to availability while stocks last (if applicable).

9.3. Vennic Limited shall grant Benefits to a Member only when the Membership account of this Member is valid and in good standing as recognised by Vennic Limited.

9.4. Once Vennic Limited has accepted any redemption request from a Member, the redemption request by the Member cannot be changed or cancelled.

9.5. A Member shall immediately inform Vennic Limited of any Transaction where Benefits have been obtained/redeemed but such Transaction is subsequently cancelled, refunded or reversed for whatever reasons. In the event that such cancelled, refunded or reversed Transaction(s) has come to the knowledge of Vennic Limited and the Member had failed to inform Vennic of the same, the Member shall reimburse Vennic Limited forthwith upon written notice from Vennic Limited the value of the Benefits, which shall be determined by Vennic Limited in its sole and absolute discretion.

9.6. Vennic Limited reserves the right to request Members to present their Membership account information and, if necessary, other identification documents for verification of identity when Members claim for any Benefits.

10. REWARD REDEMPTION

10.1. Members can use Points in their Membership accounts to redeem rewards via the Mobile App.

10.2. Members may redeem the rewards subject to terms and conditions as may be applicable from time to time.

10.3. All prices listed in the Mobile App for redemption are denoted in Hong Kong dollars. All payments must be settled in Hong Kong dollars only.

10.4. Vennic Limited may accept or reject the redemption requests according to (amongst others) whether such Member has made the required payment for the redemption and whether the reward is still available.

10.5. Rewards are offered on a first-come-first-served basis and shall be available while stock lasts.

10.6. Rewards redeemed cannot be exchanged for cash or other gifts.

10.7. Specific terms and conditions may apply to each reward.

11. TERMINATION OR SUSPENSION OF MEMBERSHIP

11.1. Members may terminate their Membership at any time by giving written notice to Vennic Limited or applying through the Mobile App and, upon receipt of such written notice, Vennic Limited shall process the application for termination of Membership accordingly.

11.2. Vennic Limited reserves the right to forthwith terminate or suspend the Membership of any Member in the event that the Member breaches any of these Terms and Conditions or does not comply with the instructions of Vennic Limited. In addition, Vennic Limited shall have the right to forthwith terminate or suspend the Membership of any Member at any time at the sole and absolute discretion of Vennic Limited without any reasons or compensation. Vennic Limited shall not be liable for any loss or damage resulting therefrom suffered by any party in any circumstances.

11.3. All Accumulated Spending / Points associated with a Membership account shall be cancelled upon termination of such account without any compensation.

11.4. Termination of Membership for whatsoever reasons shall not prejudice any accrued rights and remedies of Vennic Limited as at the date of termination.

11.5. If there is any misuse of, amongst others, the Membership accounts or Benefits, Vennic Limited shall have the right to terminate or suspend the Membership or withdraw the Benefits from the Member without prejudice to any accrued rights and remedies of Vennic Limited against the Member.

11.6. In the event that Vennic Limited could no longer legally use the personal data of a Member, the associated Membership account shall be deemed to be automatically terminated and all Points in that relevant Membership account shall be forfeited.

12. EXCLUSION OF LIABILITIES

12.1. Vennic Limited shall not be liable to Members for any loss, damage or expense of any kind whatsoever and howsoever arising out of or in connection with SamGor Spicy Club (including but not limited to the refusal by Vennic Limited to allow any Member to register his spending/Points, or claim any Benefits or rewards) , to the fullest extent as permitted by all relevant laws and regulations. Such exclusion of liability applies whether the loss, damage or expense is caused by negligence or otherwise, and whether Vennic Limited have any control over the circumstances giving rise to the claim or not.

12.2. All terms expressed or implied by statute or otherwise on the part of Vennic Limited are hereby excluded to the fullest extent permitted by all relevant laws and regulations. For the avoidance of any doubt, nothing in these Terms and Conditions shall exclude liability for death or personal injury caused by negligence.

13. GENERAL CONDITIONS

13.1. Vennic Limited shall deal with all personal data in accordance with the Personal Data (Privacy) Ordinance of the laws of Hong Kong and its Privacy Policy. Please refer to the Privacy Policy of Vennic Limited here: https://www.tjsamgor.com/hk/privacy-policy/. In the event of any discrepancy between the two, the terms and conditions of our Privacy Policy shall prevail.

13.2. A Member shall consent to the Personal Information Collection Statement of Vennic Limited during the application for Membership which sets out the privacy policy and practices of Vennic Limited in respect of its collection, holding and use of personal data in relation to SamGor Spicy Club.

13.3. Vennic Limited reserves the right to amend, delete, modify and/or vary any of these Terms and Conditions, including but not limited to imposing additional terms and conditions in respect of the Membership, the Accumulated Spending, Points, the Benefits and other matters in relation to SamGor Spicy Club from time to time without prior notice. Should there be any inconsistencies between these Terms and Conditions and those additional terms and conditions, those additional terms and conditions shall prevail. By accessing this Mobile App and any of its pages, you are agreeing to the latest version of these Terms and Conditions and accept and agree to be bound by the same.

13.4. Vennic Limited reserves the right to suspend and terminate SamGor Spicy Club at any time without any prior notice, reason or compensation. Vennic Limited shall not be liable for any loss or damage resulting therefrom by any party in any event.

13.5. Vennic Limited has the right to interpret these Terms and Conditions and its interpretation shall be final and binding on all parties concerned.

13.6. The Chinese version of these Terms and Conditions is provided for reference only. In the event of any discrepancy between the English version and the Chinese version, the English version shall prevail.

13.7. These Terms and Conditions shall be governed by the laws of Hong Kong and any disputes arising from, out of or in relation thereto, shall be subject to the exclusive jurisdiction of the Hong Kong courts.